Join Credit Suite Inc. — Empower Small Business Owners, Grow Your Career Remotely

Location: 100% Remote 
Schedule: Full-time, 8-hour shift | US Eastern Time (9 AM – 7 PM ET)
Type: Contract Position

Your Role: Advising Assistant

Are you fluent in English and Spanish with a passion for helping others succeed?

We are seeking bilingual (English/Spanish) Advising Assistants to provide high-quality support to small business owners enrolled in our programs.

This is a fast-paced, phone-heavy role that requires strong communication skills, empathy, organization, and the ability to multitask effectively. You will serve as a key point of contact for clients, ensuring they receive clear guidance, timely follow-up, and an exceptional customer experience.

This position is ideal for service-driven professionals who thrive in structured environments and are comfortable handling a high call volume.

What You’ll Do:

• Manage a high volume of inbound and outbound calls (20+ calls per hour)
• Follow up on missed calls, new deals, and scheduled appointments
• Guide clients through program steps and next actions
• Provide professional and empathetic support via phone and email
• Accurately document client interactions in CRM systems (e.g., GoHighLevel/GHL)
• Coordinate with internal team members to ensure seamless service delivery
• Maintain organization and attention to detail in a fast-paced environment

What We’re Looking For:

We provide full training — but here’s what will make you shine:

• Fluency in English and Spanish (spoken and written)
• Clear, professional phone presence with a neutral or easily understood accent
• Strong customer service mindset and a genuine desire to help clients succeed
• Confidence handling a high call volume
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Comfort navigating multiple software platforms simultaneously
• A proactive, solution-oriented approach
• Interest in long-term growth within a remote team environment

Requirements:

• Reliable high-speed internet connection
• Quiet, professional home workspace
• Ability to work full-time during US business hours
• Prior call center or customer service experience preferred

Why Join Credit Suite?

At Credit Suite Inc., we're dedicated to helping business owners obtain money and credit to start, build, and grow successful businesses." Since 2012, we’ve been making a difference with a team that values:

• Innovation & learning
• Extreme Ownership & collaboration
• Diversity, equity, and inclusion
• Purpose-driven impact

We’re not just a company — we’re a community. If you’re proactive, solutions-oriented, and passionate about service — we want YOU on our team.

Details: 

• This is a full-time Contract position
• This will require an 8 hour shift, work hours could be between 9 am - 7pm ET:
• Please view our website and let us know why you will be a great fit for us!

Please watch this video: It's About You

At Credit suite we believe differences make us stronger, that different experiences, opinions, and skillsets are a Super Power, and we encourage ALL interested candidates to apply.