Credit & Finance Advisor
At Credit Suite Inc. we empower businesses with new opportunities for growth by building their business credit. We are currently seeking a Credit & Finance Advisor (Contractor). If you are a team player, friendly, enthusiastic and passionate about Customer Service, with a strong commitment to values, and a dedication to exceptional service - then WE WANT YOU!! All positions are remote and provide the flexibility that comes with working from home.
Please note we are only seeking candidates located in the Philippines at this time.
What you will bring to the position:
The Credit & Finance Advisor (contractor) helps clients see success in their business by guiding them to take the steps that will help them build their business credit. Ideal candidates are dependable, passionate about helping clients and comfortable on the phone for most of their day as the Advising & Finance teams currently process approximately 100 calls a day. Strong computer experience is required as you will help business owners through an online system that we have created to establish strong business foundation items and serve as a helping guide on how to build business credit.
This role consults with clients over the phone and by email. We average at least 10 inbound and outbound calls per hour. We work from a software system called ZenDesk where you will solve tasks, respond to emails and make phone calls. ZenDesk experience is preferred, but not required. We will provide training on small business consulting, but ask the applicant to have the following skills:
- Customer Service: Someone who cares about people and wants to help them succeed.
- Experience processing loan applications through to funding preferred
- Communication Skills: Someone with the ability to make a caller comfortable and confident that their questions are answered or will be answered in a timely manner. This position requires a lot of talking on the phone and our clients expect a high level of professionalism, problem-solving and consulting.
- Teamwork: This is a very important part of our company culture and we are seeking someone who has proven experience working well within a team. We believe in being courteous, helpful and kind to both customers and fellow team members.
- Ownership: Successful applicants will be able to take ownership of a task and see it to completion instead of just passing it off.
- Comfortable with Technology: We rely heavily on using our online systems to do our work and applicants must be comfortable using multiple computer systems concurrently.
- Longevity: We are seeking someone who desires a long term career with our company, someone who wants to learn and grow with Credit Suite.
- Efficiency and Problem-Solving: Someone who is quick to learn and can multitask and prioritize.
- Native speaker or fluent in English language with a neutral accent required.
Who are we?
- At Credit Suite Inc we are passionate about helping business owners build their business credit and get money to start and grow their business. We have an amazing culture of learning, innovation, ownership and teamwork. This environment and the exceptional service we provide has produced amazing results for our clients and continued growth since 2012.
- We practice and live our core values on a daily basis and have integrated them into all we do and are.
At Credit Suite we are humans that hire HUMANS and we are committed to diversity, equity and inclusion. Therefore, we encourage ALL interested candidates to apply!
Please view our website and let us know why you will be a great fit for us!
Please watch this video: It's About You
Details:
- This is a full-time CONTRACT ONLY position
- This will require an 8 hour shift, work hours could be between 9 am - 7pm ET.
At Credit suite we believe differences make us stronger, that different experiences, opinions, and skillsets are a Super Power, and we encourage ALL interested candidates to apply.